We offer FREE UK delivery on all orders over £75. Please see full delivery details below.

Concrete Sinks

UK: Sink delivery is FREE for all sinks to the UK (exc Northern Ireland). 

Northern Ireland & Europe: Sink delivery starts at £45.00 for one sink and reduces per units purchased. 

US & Canada: Sink delivery starts at £115.00 for one sink, both full priced and outlet sinks. This price reduces per units purchased.

Collection also available from EN9 Monday-Friday, please contact us.

Concrete Samples

UK: Delivery costs £3.95 for any of our concrete colour samples.

Northern Ireland & Europe: Our full concrete sample boxes are available for European delivery for £20.00.

US & Canada: Our full concrete sample boxes are available for US & Canada delivery for £30.00.

Smaller Concrete Homewares

UK: Standard UK (exc NI) delivery cost is £3.95 for all homeware items apart from our pet bowls which are £6.95 due to their weight. Orders over £75 are delivered free of charge.

Duties & Taxes

Duties and taxes are not included and will be payable on import by the customer and subject to local market rules. This handy import calculator can be used as a guide.

Dispatch & Tracking

We are a small team and aim to dispatch all homeware orders within 2 days and are sent on a 2-5 day service with Evri. Full priced sinks are made to order and carry a 3-4 week standard lead time and are sent with Fedex. Please let us know if you need an order for a specific date and we will do our best to prioritise it.
Tracking information will be sent for all orders for you to track and manage your delivery. Please do not book any related works in until the item is in your possession as Smith & Goat cannot be held responsible for delivery delays of the carriers.  For shipping requests outside the above regions, please contact us or email hello@smithandgoat.co.uk for a quote.

[Click here to download our returns form]

You have the legal right to change your mind about your purchase and receive a refund, subject to certain conditions. You must let us know no later than 14 days after the day we deliver your product.

Returns Process

Please ensure you include the completed returns form to help our team identify your order.

Return postage: Please note that you are responsible for the returns postage cost and the item itself until it is safely signed for by us.

Processing time: Returns take up to five days to process however this may be longer without a completed returns form. Refunds are issued within 14 days of receiving your returned item and are processed using the payment method you used for the purchase. You will receive an email confirmation once your refund is processed. Please allow up to 5 days for the funds to appear in your account.

How To Return

Contact us: Please complete the returns form and contact us to advise us about the return including tracking information.

Return deadline: You must return the product within 14 days of notifying us you’ve changed your mind.

Return address: Please send your returned items to Smith & Goat Returns, Unit C2, Lea Road Trading Estate, Waltham Abbey, EN9 1AE. Please retain proof of postage.

Conditions For Returns

The product must be returned in "as new" condition. If the product is damaged or missing parts, we may reduce your refund.

We do not accept returns on goods that are made to your specifications or are clearly personalised. This includes made to order sinks to your specifications. 

We do not accept returns on sale items although we may offer a credit note instead.

Faulty & Damaged Items

If your product is faulty, contact us at hello@smithandgoat.co.uk with a description of the issue and photos of the damage and packaging.

Please do not return faulty items before contacting us.

Summary of your key legal rights

We honour our legal duty that goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

Up to 30 days: if your goods are faulty, then you can get a refund.

Up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.

Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

For any questions regarding delivery, starting a return or anything else, chat to us.